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hibajje App / Casino
ACCOUNT TERMS

hibajje Terms Conditions for Your Account

These terms set out what you agree to when you access hibajje and use your account — covering how the platform works, what we expect from you, and what you can expect from us. Access and eligibility depend on your local law and the regions where hibajje operates.

  • Account-based access
  • Jurisdiction-dependent eligibility
  • Upay & Bank Transfer covered
  • Published support routes
POLICY SCOPE

What These Terms Cover

By opening an account on hibajje, you enter into an agreement with us under these terms. They apply to every part of your account activity — browsing the lobby, placing wagers, depositing through Upay or Bank Transfer, and contacting support. We may update these terms when our services change or when applicable rules require it; we will notify you through your registered account before material changes take effect. Your continued use of the account after that notice means you accept the updated terms. If any part of these terms conflicts with the law in your region, that part does not apply to you, but the rest remains in force. Eligibility to use hibajje depends entirely on whether online gaming is permitted under the laws of your location. We do not make that determination for you — it is your responsibility to check local law before opening or continuing to use an account. Nothing in these terms constitutes legal advice or a guarantee of lawful access in any jurisdiction.

  • Upay

  • Bank Transfer

  • Account wallet

  • Bangladesh-eligible regions

TERMS BOUNDARY

Where This Policy Applies

These terms define the boundaries of your relationship with hibajje — what falls inside our responsibility and what sits outside it. Understanding the scope helps you know where to direct questions and what protections apply to your account.

  • Account Access

    These terms govern how you open, verify, and use your hibajje account. Access is conditional on eligibility under your local law and on completing any verification steps shown in your account settings.

  • Transactions

    Deposits and withdrawals processed through Upay or Bank Transfer fall within these terms. Transaction limits, processing steps, and wallet verification instructions are shown inside your account at the time of each transaction.

  • Site Content

    The games, lobby pages, and promotional notices published on hibajje are covered by these terms. Content is provided for account holders in eligible regions; availability may vary depending on where you access the site.

  • Third-Party Services

    Payment processors, game studios such as and , and any external links operate under their own terms. hibajje is not responsible for the policies or conduct of those third parties.

YOUR ACCOUNT RIGHTS

Actions Available to You Under These Terms

You have several practical rights in relation to your hibajje account and the data we hold. You can review your transaction history and account activity at any time by signing in and opening the account history section. If any detail on your account — such as your registered contact information — is incorrect, you can update it through the account settings page; follow the fields and verification steps shown there. If you believe we have applied these terms incorrectly to your account, you can raise a formal question through our support route. We will acknowledge your query and respond through the same channel. You may also request that we close your account; submit that request via the support contact listed on the site, and we will confirm the steps required. All requests are handled in the order they are received.

  • Review Records

    Sign in and open the account history section to see your full transaction and activity log. No additional request is needed — the records are available directly in your account.

  • Correct Account Details

    Update your registered name, contact number, or wallet details through account settings. Follow the verification fields shown on that page to confirm any change.

  • Raise a Policy Question

    If you disagree with how a term has been applied to your account, contact support through the published route. State your account details and the specific term in question.

  • Request Account Closure

    Send a closure request to our support team via the contact route on the site. We will confirm the process and any outstanding balance steps before closing the account.

CONTACT ROUTES

How to Reach Us About These Terms

If you have a question about these terms, your account status, or a transaction covered by this policy, use the contact routes published on the hibajje site. We handle policy queries through the same channels as general account support.

  • Live Chat

    Open the chat widget on the hibajje site while signed in to your account. Use this route for questions about account access, transaction status, or how a specific term applies to your situation.

  • Email Support

    Send your query to the support email address listed on the Contact page of the hibajje site. Include your account username and a clear description of the term or transaction you are asking about.

  • Account Help Centre

    The Help section inside your signed-in account contains published answers to common policy questions. Check there first — many terms and account-step questions are answered without needing to contact the team directly.

HOW WE HANDLE DATA

Data, Cookies, and Account Security

We collect only the account and transaction data needed to operate your hibajje account and process payments through Upay or Bank Transfer. We do not sell your personal data to third parties. If you want to know what data we hold, request a copy through the support contact on the site.

  • Data Retention

    We keep account and transaction records for as long as your account is active and for the period required by applicable rules after closure. You can ask us what we hold by contacting support through the published route on the site.

  • Cookies

    hibajje uses cookies to keep your session active and to remember your account preferences. You can manage cookie settings through your browser. Disabling certain cookies may affect how parts of the site function during your session.

  • Account Security

    Your account is protected by the login credentials you set. Keep your password private and do not share your account with anyone else. If you suspect unauthorised access, change your password immediately and contact support.

  • Policy Change Requests

    To request a correction to data we hold, or to ask about how a specific policy applies to your account, contact us through the email or live chat route listed on the site. We will respond through the same channel.

TERMS FAQ

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice. If your question is not covered here, contact support through the route listed on the site.

Do these terms apply to me if I am in Bangladesh?

Access depends on whether online gaming is permitted under the laws of your location. hibajje does not determine eligibility for you. Check your local law before opening or continuing to use an account. These terms apply to your use of the account if you choose to proceed.

How will I know if the terms have changed?

We will notify you through your registered account before any material change takes effect. Check the contact details on your account are current so you receive those notices. Continuing to use your account after the notice period means you accept the updated terms.

Can I use my account while these terms are under review?

Yes. Your account remains active while a policy review is in progress unless we have separately notified you of a suspension. If you have raised a formal query about a term, you will receive a response through the support channel you used.

What happens to my Upay or Bank Transfer deposit if my account is closed?

Any balance in your account wallet at the time of closure will be handled according to the withdrawal steps shown in your account. Contact support before requesting closure if you have a pending transaction, so the team can confirm the correct sequence of steps.

How do I correct wrong information on my account?

Sign in and go to account settings. Follow the fields and verification steps shown there to update your registered contact details or wallet information. If a field is locked and you cannot edit it yourself, contact support through the published route on the site.

Who do I contact if I think a term has been applied incorrectly?

Raise the question through live chat or the support email listed on the hibajje site. Include your account username and describe the specific term and transaction involved. We will review the case and respond through the same channel you used to contact us.