App / Casino
hibajje operates under a defined set of terms that shape how your account, transactions and access to our lobby work. Whether you fund your account via Upay or Bank Transfer, or browse our game floor from a mobile browser, these terms apply — and your access depends on local law and eligible regions.
Our terms set out the conditions under which you may open and use a hibajje account. Access to the lobby, including slots, live casino tables and sports markets, is subject to eligibility under your local law. We do not extend access to regions where online gaming is prohibited, and it is your responsibility to confirm that your use is lawful where you are located. When you deposit via Upay or Bank Transfer, the transaction is processed under the payment terms visible at the point of checkout — those terms form part of the overall agreement between you and us. We may update these terms when required by operational or regulatory changes; the version published on this page at the time of your session is the one that applies. If any section of these terms conflicts with local law in your jurisdiction, that section does not override your statutory rights. Questions about how a specific term applies to your account can be directed to our support team through the contact paths listed on this page. We aim to keep the language here plain so you can read it without a legal dictionary.
Upay deposits are processed under the payment terms shown at checkout.
Bank Transfer transactions follow the limits and verification steps shown in your account wallet.
Your wallet balance and transaction history are visible inside your signed-in account area.
Access depends on local law and eligible regions — confirm your eligibility before opening an account.
Not every part of your experience falls under the same policy section. Understanding the scope helps you know where to look when a question comes up — whether it is about your account access, a payment record, a page on this site or a third-party service you reached from here.
Login, registration, identity verification and session management are all covered. If access is restricted in your region, these terms explain the basis for that restriction.
Deposits and withdrawals processed through Upay or Bank Transfer fall within scope. The limits and verification steps shown in your account wallet are part of these terms.
Game descriptions, lobby copy, promotional notices and support articles published on hibajje are covered. We own or license this content and it may not be reproduced without permission.
Payment processors, game studios and any external links you follow from this site operate under their own terms. Our policy does not extend to those services once you leave our platform.
You have practical options available to you at any point during your time with us. Your signed-in account area shows your full transaction history, so you can review every deposit and withdrawal without contacting support. If any detail on your account — name, contact information, payment method — is incorrect, you can update it directly from the account settings page. Where a correction requires identity verification, the steps are shown inline. If you believe a term has been applied incorrectly to your account, you can raise that question with our support team; we will review it and respond through the same channel you used to contact us. Requests to close your account are handled through support as well. We do not require a reason, but we may ask you to confirm your identity before processing the closure. All of these paths are available to you regardless of which payment method you use.
Open your signed-in account area to see a full log of deposits, withdrawals and session activity.
Update your name, contact information or payment method from account settings; identity verification steps are shown where required.
Contact support if you believe a term was applied incorrectly — we review and respond through the channel you used.
Account closure requests are handled by support after identity confirmation; no reason is required.
If you have a question about how a specific term applies to your account, or you want to exercise one of the rights described on this page, use one of the contact paths below. We respond through the same channel you write to us on.
Open the chat widget from any page on hibajje while signed in to ask a policy question directly.
Send your query to the support address listed in your account area; include your account username so we can locate your record.
The Help Centre on hibajje covers common policy questions with step-by-step answers you can read without waiting for a reply.
We collect only the account and transaction data needed to operate your wallet and verify your identity. Data is stored on secured infrastructure and is not sold to third parties. Cookies on hibajje are used for session management and to keep your lobby preferences between visits; you can adjust cookie settings from the banner shown on your first visit. Account data is retained for as long as your account is active and for a period after closure as required by applicable rules. If you want to know what data we hold on your account, contact support through the paths listed above.
We collect account registration details and transaction records. No data beyond what is needed to run your account and process payments via Upay or Bank Transfer is collected.
Session and preference cookies keep your lobby state between visits. Adjust or withdraw consent from the cookie banner shown on your first visit to hibajje.
Your account is protected by password authentication and identity verification steps shown inline when you update sensitive details. Never share your login credentials.
Account data is held while your account is active and for a defined period after closure. Contact support to ask what we hold or to request a correction.
These are the questions we hear most often about how our terms work. If yours is not here, reach out through live chat or email support.
Access depends on local law and eligible regions. It is your responsibility to confirm that opening and using an account is lawful where you are located. We do not extend access to regions where online gaming is prohibited under applicable law.
The current version of our terms is published on hibajje. The version live at the time of your session is the one that applies to your account. We recommend checking this page after any update notice is shown in your account area.
Open account settings while signed in and update the relevant field. Where a change requires identity verification, the steps are shown inline on that page. If you cannot make the correction yourself, contact support with your account username and the detail you need changed.
We hold your registration details and transaction records for as long as your account is active, and for a defined period after closure as required by applicable rules. Contact support to ask what we hold on your account or to request a correction to any record.
Yes. Send a closure request to support through live chat or email. We will ask you to confirm your identity before processing it. Any remaining wallet balance is handled according to the withdrawal steps shown in your account at the time of the request.
Raise it with our support team via live chat or the email address in your account area. Include your account username and a description of the term you are querying. We review each case and respond through the same channel you used to contact us.